Review Management
Our automated system makes it easy to collect client reviews on autopilot.General FAQ
What are properties?
A property is a unique domain on which the embed code is installed and for which testimonials are collected.
What is a custom domain?
Forms can be easily and securely hosted on a clients own domain.
How to install the review management global tracking code?
In order for Review Management Platform widgets, FOMO popups, and Wall of Love pages to display, you need to install the global tracking code.
Create social media images to share with ease
With our Share feature, you can easily create stunning social media content that showcases your customer's opinion.
Account Settings
14-day free trial
When clients sign up, they will receive a 14-day free trial NO CREDIT CARD NEEDED.
How do clients sign up?
This article provides links to the sign up page for the Plan you select.
Do clients set this up?
Yes, this system is self-managed.
How does billing work?
The monthly rate is charged on the Subscription Date and will be automatically charged each month on the anniversary date of the Subscription Date.
How do clients get support?
This article provides available contact options for each Plan.
Collect Reviews
Collect customer reviews on autopilot
Collect customer reviews on autopilot with our beautifully simple testimonial request forms.
How to set up your Review Form
This guide walks you through the steps required to set up your Review Form.
Collect reviews from other platforms
Reviews posted to Google, Facebook, Yelp, Tripadvisor, Trustpilot, and more will be automatically imported into the platform for you to display on any website.
What is a custom domain?
Forms can be easily and securely hosted on a clients own domain.
How to add a custom domain for your Review Forms
This guide walks you through the steps required to add a custom domain for your Review Forms.
Autorequests
What are AutoRequests?
Generate testimonials on autopilot by sending automated review requests via email and SMS.
How do I set up a campaign?
In this article we go over how to setup AutoRequests.
What are emails and how does it work?
Number of email messages that can be sent per month via the AutoRequests platform.
What are SMS?
Number of SMS message segments that can be sent per month via the AutoRequests platform.
Existing Reviews
Supported platforms
Reviews posted to Google, Facebook, Yelp, Tripadvisor, Trustpilot and more will be automatically imported into the platform for you to display on any website.
Import testimonials from a CSV file
This guide walks you through how it works.
Import testimonials from Facebook Pages
This guide walks you through how it works.
Import testimonials from Google
This guide walks you through how it works.
Video Testimonials
How do video testimonials work?
Customers can submit video testimonials.
What are unique video minutes?
Number of unique video minutes available per month.
Rules and Automations
Manage incoming testimonials
This guide discusses how it all works.
Testimonial Rules for Automated Approval and Rejection
The Automation Rules page enables you to choose which testimonials are automatically accepted and displayed, left inactive, or rejected.
What are Testimonial Tags?
Testimonial tags are a great way to organize your reviews into meaningful groups, in order to display them in the right place, at the right time.
How to set up testimonial tags
This guide walks you through how to set up tags.
FOMO Popups
What are FOMO (Fear of Missing Out) Popups?
Increase conversions with the fear of missing out factor by using timely popups featuring your best testimonial providers.
Set up FOMO Popups
This guide walks you through how to set up FOMO Popups.
What are monthly unique visitors?
Unique visitors that view your social proof tools (ReviewHQ, widgets, FOMO popups and/or Wall of Love) on your website(s) per month.
ReviewHQ
What is ReviewHQ?
Display all of your testimonials and reviews on ANY website with our powerful floating widget.
What are monthly unique visitors?
Unique visitors that view your social proof tools (ReviewHQ, widgets, FOMO popups and/or Wall of Love) on your website(s) per month.
Widgets
What are widgets?
Embedded testimonials on your website.
Set up your first widget
This guide walks you through how to set up your first widget.
Wall of Love
What is a Wall of Love?
An infinitely loading page of all your amazing feedback from existing customers.
Set up your Wall of Love
This guide will walk you through how to set up your Wall of Love.
What are monthly unique visitors?
Unique visitors that view your social proof tools (ReviewHQ, widgets, FOMO popups and/or Wall of Love) on your website(s) per month.