General FAQ

What are properties?

A property is a unique domain on which the embed code is installed and for which testimonials are collected.

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Written by April Z.
Updated 4 months ago

What is a custom domain?

Forms can be easily and securely hosted on a clients own domain.

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Written by April Z.
Updated 4 months ago

How to install the review management global tracking code?

In order for Review Management Platform widgets, FOMO popups, and Wall of Love pages to display, you need to install the global tracking code.

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Written by April Z.
Updated 4 months ago
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Account Settings

14-day free trial

When clients sign up, they will receive a 14-day free trial NO CREDIT CARD NEEDED.

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Written by April Z.
Updated 4 months ago

How do clients sign up?

This article provides links to the sign up page for the Plan you select.

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Written by April Z.
Updated 4 months ago

Do clients set this up?

Yes, this system is self-managed.

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Written by April Z.
Updated 2 months ago
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Collect Reviews

Collect customer reviews on autopilot

Collect customer reviews on autopilot with our beautifully simple testimonial request forms.

AZ
Written by April Z.
Updated 2 months ago

How to set up your Review Form

This guide walks you through the steps required to set up your Review Form.

AZ
Written by April Z.
Updated 4 months ago

Collect reviews from other platforms

Reviews posted to Google, Facebook, Yelp, Tripadvisor, Trustpilot, and more will be automatically imported into the platform for you to display on any website.

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Written by April Z.
Updated 2 months ago
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Autorequests

What are AutoRequests?

Generate testimonials on autopilot by sending automated review requests via email and SMS.

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Written by April Z.
Updated 2 months ago
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Written by April Z.
Updated 2 months ago

How do I set up a campaign?

In this article we go over how to setup AutoRequests.

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Written by April Z.
Updated 2 months ago
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Existing Reviews

Supported platforms

Reviews posted to Google, Facebook, Yelp, Tripadvisor, Trustpilot and more will be automatically imported into the platform for you to display on any website.

AZ
Written by April Z.
Updated 2 months ago

Import testimonials from a CSV file

This guide walks you through how it works.

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Written by April Z.
Updated 2 months ago

Import testimonials from Facebook Pages

This guide walks you through how it works.

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Written by April Z.
Updated 2 months ago
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Video Testimonials

How do video testimonials work?

Customers can submit video testimonials.

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Written by April Z.
Updated 2 months ago
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Written by April Z.
Updated 2 months ago

What are unique video minutes?

Number of unique video minutes available per month.

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Written by April Z.
Updated 2 months ago

Rules and Automations

Manage incoming testimonials

This guide discusses how it all works.

Written by Robin Ford
Updated 2 months ago

Testimonial Rules for Automated Approval and Rejection

The Automation Rules page enables you to choose which testimonials are automatically accepted and displayed, left inactive, or rejected.

AZ
Written by April Z.
Updated 2 months ago

What are Testimonial Tags?

Testimonial tags are a great way to organize your reviews into meaningful groups, in order to display them in the right place, at the right time.

Written by Robin Ford
Updated 2 months ago
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FOMO Popups

What are FOMO (Fear of Missing Out) Popups?

Increase conversions with the fear of missing out factor by using timely popups featuring your best testimonial providers.

AZ
Written by April Z.
Updated 2 months ago

Set up FOMO Popups

This guide walks you through how to set up FOMO Popups.

AZ
Written by April Z.
Updated 2 months ago

What are monthly unique visitors?

Unique visitors that view your social proof tools (ReviewHQ, widgets, FOMO popups and/or Wall of Love) on your website(s) per month.

AZ
Written by April Z.
Updated 2 months ago

ReviewHQ

What is ReviewHQ?

Display all of your testimonials and reviews on ANY website with our powerful floating widget.

AZ
Written by April Z.
Updated 2 months ago

What are monthly unique visitors?

Unique visitors that view your social proof tools (ReviewHQ, widgets, FOMO popups and/or Wall of Love) on your website(s) per month.

AZ
Written by April Z.
Updated 2 months ago

Widgets

What are widgets?

Embedded testimonials on your website.

AZ
Written by April Z.
Updated 2 months ago

Set up your first widget

This guide walks you through how to set up your first widget.

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Written by April Z.
Updated 2 months ago
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Written by April Z.
Updated 2 months ago
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Wall of Love

What is a Wall of Love?

An infinitely loading page of all your amazing feedback from existing customers.

AZ
Written by April Z.
Updated 2 months ago
Written by Stacey M. Lake
Updated 2 months ago

Set up your Wall of Love

This guide will walk you through how to set up your Wall of Love.

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Written by April Z.
Updated 2 months ago
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