Homepage → Paralegal and Legal Secretary Services

Paralegal and Legal Secretary Services

Basic questions pertaining to Paralegal and Legal Secretary services and working with Lawfecta.

Basic questions about Lawfecta

What does my Client Support Manager do?

C
Written by Crystal
Updated 8 months ago

What is Dedicated Assistance?

Each of our plans includes a dedicated Team Member and you will work on a one-on-one basis, directly assigning tasks to them.

C
Written by Crystal
Updated 8 months ago

Why should I have an Introductory Call with the Team Member(s) I am interested in working with prior to signing up?

C
Written by Crystal
Updated 8 months ago
See all articles (13) Hide articles

Basics of our sign up and onboarding process

I don’t know if I need a Paralegal or Legal Secretary. What is the difference?

C
Written by Crystal
Updated 8 months ago

What is the turnaround time for onboarding?

C
Written by Crystal
Updated 8 months ago

What is the process to get started?

C
Written by Crystal
Updated 8 months ago
See all articles (5) Hide articles

Basics of your company security

What kind of data security can I expect?

All Lawfecta staff have signed a general confidentiality agreement about not sharing information or intellectual property.

C
Written by Crystal
Updated 8 months ago

How can I protect my company information?

All Lawfecta staff have signed a general confidentiality agreement about not sharing information or intellectual property. 

C
Written by Crystal
Updated 8 months ago

How do I share confidential information such as passwords?

C
Written by Crystal
Updated 8 months ago
See all articles (5) Hide articles

Do I get assigned one person who I work with on all my contract files or is it passed from person to person?

C
Written by Crystal
Updated 8 months ago

What areas of law do you assist with?

C
Written by Crystal
Updated 8 months ago

Do you prepare demand letters?

C
Written by Crystal
Updated 8 months ago
See all articles (9) Hide articles

Basics of working with a Team Member

What is the turnaround time on work performed?

C
Written by Crystal
Updated 8 months ago

Can I assign a law firm email to my Team Member to converse with clients, other counsel, and vendors?

C
Written by Crystal
Updated 8 months ago

What is branded email?

C
Written by Crystal
Updated 8 months ago
See all articles (17) Hide articles

Basics of Billing and Retainers

If I sign up for a Subscription Package and underestimate how many hours I need per month, can I switch to a higher package mid-month or at any time?

C
Written by Crystal
Updated 8 months ago

How do Subscription Retainers work?

C
Written by Crystal
Updated 8 months ago

What happens if I go over my monthly Subscription Retainer hours?

C
Written by Crystal
Updated 8 months ago
See all articles (16) Hide articles